SHOW NEWS: Albom Keynotes ISA Convention

John Wolz

It will be the first ISA Business Expo since the Industrial Supply Association was formed earlier this year as a consolidation of the Industrial Distributors Association and the Industrial Supply Manufacturers Association.
Author and broadcaster Mitch Albom will be the keynote speaker. Albom”s books include Tuesdays with Morrie and The Five People You Meet in Heaven. He is a nationally syndicated columnist, ABC radio host and ESPN panelist.
The November 19-22, 2004, events will be at the Stephens Convention Center in Rosemont, IL, near Chicago”s O”Hare International Airport.
ISA events begin on Friday with a pre-convention workshop and community outreach program. There are seminars and social programs on Saturday; opening session, supplier booth program for manufacturing trading partners and networking reception on Sunday; and the distributor conference booth program on Monday.
Educational sessions include Managing Customer Relations, Russ Lombardo, Peak Sales Consulting; Employee Personalities, Richard Flint, Flint Seminars; Open Book Management as a Communications Tool, Bill Fotach, Great Game of Business; New Directions in Inside Sales for Senior Managers, Chuck Holmes, Corporate Strategies Inc.; Smart Positioning Using Business Intelligence for Competitive Advantage, William McCleave, W.R. McCleave & Associates; Health Care Options for Businesses Today, Alan Wishner, Flexible Benefits Insurance Corporation; Where is the Cash?, Albert Bates, Profit Planning Group; and Influencing & Motivating People, Victoria Halsey, Ken Blanchard Companies.
For ISA information contact Tel: 866 460-2360 Fax 877 460-2365 Web: isapartners.org \ �2004 FastenerNews.com